(If you want to skip all this background, and go directly to the steps to make card payments through ICICI Infinity, click here)
With Indian banks making life worse for customers using their credit cards, especially while paying their dues, I am exploring the mechanisms available to make payments for credit cards electronically. After all, if I can currently make payments for virtually any of my bills from the Internet, why do I have to run around looking for a place to deposit the credit card cheque? Especially, when banks have virtually ruled out the possibility for paying credit card dues via cash – they actually fine you if you do that.
So to begin with, I sent the following mail to Standard Chartered Bank, credit card division:
Subject: Information required to pay credit card dues using NEFTI do not have a savings account at Standard Chartered bank. I would like
to make online payments to my Standard chartered credit card directly
from my bank (ICICI) where I have my salary account.
Most banks like ICICI, ABN Amro, Deutsch Bank, etc. are giving an option
to make NEFT based payments to their credit cards from any other bank
online. For example, here are the details to pay Deutsche Bank credit
card from a different bank -
http://www.deutschebank.co.in/credit_card_neft_bill_payment.html .
Do you have a mechanism to accept payments via NEFT from other banks? If
so, could you let me know the details?
Thank you,
Sandip
I just got the reply from Standard Chartered bank:
This is with reference to your e-mail dated August 22, 2008
We understand from your query that you wish to effect payment vide
NEFT from the Savings Account which you hold with other bank to your
Standard Chartered Bank credit card account. As per the RBI
guidelines, we wish to apprise you that, fund transfer through NEFT
could be made only from one savings account to another savings
account. Further, we note that funds cannot be transferred from
savings account to credit card account.
Assuring you of our best services always
Yours sincerely,
Ramya Saravanan
Officer – Customer Care
So in effect, because of the other examples I had given in my query, Standard Chartered is either bull*itting me, or is saying that all the other banks are violating RBI NEFT guidelines.
I smell something stinking about all of this.
Update – Aug 28 2008: Just got a call from Standard Chartered about this query of mine. The lady mentioned that they are looking into the NEFT mode of payment for their credit cards. They will let me know if and when they allow it. As of today, they have just two alternatively for electronic payments – funds transfer from a Standard Chartered saving account and Visa bill transfer(doesn’t apply to me I think, since I have a Mastercard). I am happy that they are considering NEFT though.
Update – Sep 10 2008: Just got a mail from Standard Chartered with the following text:
Dear Mr. Bhattacharya,
This is with reference to your e-mail regading your card account.
At the outset, we regret the delay in our response. We thank you for
the cooperation and patience extended in the interim.Further to our telecon on August 28, 2008, we are pleased to inform
you that we authorise NEFT payment towards the repayment of your
credit card dues. We regret any communication to the contrary.Assuring you of our best services always
Yours sincerely,
Meena Rajashekar
Officer, Customer Care Unit
So, well .. that is a relief – they do accept NEFT payments. But since the mail doesn’t actually let me know how to pay credit cards using NEFT, I probably need to needle them further. 
The Deutsche bank instructions indicate that the only information needed from Standard Chartered is their IFSC number. But it is probably a good idea to ask StanChart before making my first payment.
Update – Jan 8 2009:
With the info from some of the comments below, I have succeeded in making the first NEFT payment from ICICI Infinity to Standard Chartered credit card. For the benefit of others, I am detailing the steps here.
Making payments to your non-ICICI credit card from ICICI Infinity
Step 1. Login to Infinity. By default you are taken to the bank account section. Click on Funds transfer to the left.
Main menu of account section
Step 2. In the funds transfer menu, click on the third option, i.e. transfer to any specified non-ICICI bank account
Funds transfer menu - select non-ICICI a/cs
Step 3. Now you would be at the echeques menu. Click on the “Add …” button indicated below.
eCheques menu - Click on "add .."
Step 4. Now the details for the credit card needs to be entered here.
Adding details - name and city
- First add the name on the card and the nickname you are going to use to refer to the card while making payments in the future.
- The account type is going to be savings only.
- For city search enter the first few characters of the city. I believe credit card payments are not restricted by city, but I found it safer to use a city like Delhi.
- Click on Get cities to get the list of cities which match the first few characters you entered. Then select the city you want from the drop down (like NEW DELHI in the screen shot above), and click Get Banks.
Adding details - selecting the city
- You should now see the form change and show you the list of banks available in the city you had selected. Remember, not all banks are available in every city. For example, I had initially searched for Delhi and not New Delhi. The Delhi area doesn’t seem to have any branch of Standard Chartered. So I searched and selected New Delhi instead.
- Select the bank that you want in the drop down that you get. This whole example focuses on Standard Chartered credit card, but you can pay to any credit card supporting NEFT payments similarly.
- After selecting the bank, tick the Terms and Conditions checkbox below and click submit.
Adding details - selecting the branch
- Now you should select the branch that you want to make the payment to. One of the commenters below mentioned that the IFSC code to use for payment for Standard Chartered cards is SCBL0036001. While most branches had this code, some didn’t. I just chose a branch I was familiar with. I do not think the branch matters as much as the IFSC code. So take your pick.
- Enter your credit card number below .. twice, as asked. And no, that is not my real credit card number.
- Select submit.
Infinity will then take you to a page asking for your confirmation. After you confirm, they will send you a confirmation code to your mobile.
Step 5. Confirming the payee
Go to the page in step 2 above, but instead of clicking the link for non-ICICI accounts, click the “Confirm payee” button below that. This will take you to a simple form where you can enter the code you have received on your mobile to confirm your card as a payee.
Step 6. Making payments
After all this, whenever you want to make a payment, you can go to the page shown in step 3, and click on the “Make a payment” button. Select your card by the nickname you had entered earlier, and enter the details for your payment.
Remember, NEFT transfers like this only happen real-time during regular working hours. If you are making the payment at an odd hour, instead of selecting “Pay immediately”, schedule your payment for the next day.
Hope all this helps somebody. Thanks to everybody who chipped in with comments all these days.
Billpay should work for most people. But I think it still doesn’t offer the option of scheduling your payment.
I typically schedule my card payments about 5 days before due date, which I think is only possible through my my bank provider’s (ICICI) third party payment system.
Absolutely Anirban, this is really user friendly and very convenient, at least for me
Thanks to you, Murali, and Shreyas for providing this hassle free payment link.
please let me know how to pay the Citibank credit card dues by NEFT ?
HI,
I WANT HSBC BANK IFSC CODE FOR CREDIT CARD REPAYMENT FROM MY HDFC BANK A/C
HI,
I WANT HSBC BANK IFSC CODE FOR CREDIT CARD REPAYMENT FROM MY HDFC BANK A/C
Hi'
I WANT HSBC BANK IFSC CODE FOR CREDIT CARD REPAYMENT FROM MY HDFC BANK A/C
now you can pay directly from Standard chartered bank website:
To make payment to your credit card – simply follow this link:
http://www.standardchartered.co.in/_documents/b...
Read FAQ section and instructions before making the payment.
FAQ's: http://www.standardchartered.co.in/_documents/b...
Its very useful tx buddy.
Its very useful tx buddy.
For HSBC credit card payment through Axis Bank Online account – In Power Transfer Registration, While Registering NEFT account, enter your card number as your account number. For IFSC code, select the Bank name as HSBC Bank and Select the branch name as “Payments Division”. If you select this and save you can see the IFSC code of HSBC Credit card division which is HSBC01INDIA. Then you can start paying from your Power Transfer.
For any other bank like ICICI or HDFC check the various options which selecting IFSC and when ever you see the IFSC code HSBC01INDIA then select that option (what ever brance name that may be) for your card account
Manas, I had a word with the HSBC phonebanking officer and she said I can use the IFSC code – HSBC0400002 (which happens to be the code for 'HSBC, MAIN BRANCH, MUMBAI'). I registered this with my AXIS bank account and it was successful.
Though I later found out, after reading this wonderful, wonderful post that there is another IFSC code HSBC01INDIA for Credit card payments as well. This appears when you select branch as 'payments division'.
I suggest you try either of these or else you can check with the HSBC personnel by visiting the branch or calling them up
Got an sms from HSBC saying that i can make payment to credit card using IFSC Code HSBC0400002. Searched for the branch, its the main branch in Mumbai.
I also note that the account type has to be “Cash Credit” and not the default “Savings Account” when crediting to HSBC Credit Card.
i AM FINDING MUCH DIFFICULTY TO L;OCATE THE NET PAYMENT SITE AGAINST MY SBI RD DUES. THE OTHER BANKS EASILY SHOWING THE CREDIT CARD APYMENT THROGH NET FROM ICICI NET BANKING.KINDLY ADVICE WHICH SIT I SHOULD GO FOR MAKING PAYMENT TO SBI CARDS
I have received mailer from HSBC Bank in which they have mentioned IFSC code for making credit card payment for mumbai as HSBC0400002.
Thanks a ton…
Thank you very much Sandeep, for the detailed step by step instruction with the help of screenshots, really appreciate your effort, came in very handy, every month i used to walk quite a distance to deposit by HSBC CC cheque in skybox dropbox, but with this i can now do it right from the comfort of my home
P.S: in case of HSBC CC both options work .. Savings as well as Cash Credit
Thanks dude, it really worked for me. I successfully transferred money from ICICI savings back to my HSBC credit card.
this really helped dude, thanks a lot
You got your response. Even i am looking for the same. I totally hate HDFC's savings bank services.
You got your response? Even i am looking for the same. I totally hate HDFC's savings bank services
Thanks very much Arvind. I appreciate your link. only with your link i was able to pay my manhattan card dues this month. the other site from manhattan.co.in is not working.
I want a IFSC code for State bank of india crdit card
Alternatively u can try the follg url:
http://www.standardchartered.co.in/_documents/b...
Deebu
You can do it so by using the link
http://www.standardchartered.co.in/_documents/b...
Hi Sandip,
Thanks a tonne for this blog of yours as its not only informative but very helpful as many of us here don't have SCB AC's but hold SCB credit cards. And any call to the call center or emails just dnt help.
There have been very slight changes in the forms, I selected Pune as thts where I took my credit card. Am currently abroad but after completing all steps i.e after inputing the CC number twice and selecting the branch …instead of giving the URN number etc…it just says inmfinity error. There are 3 branches in pune and I have tried choosing all three and all 3 times it gives me the same error.
Any help from your side would be great or anyone else who has choosen Pune as city.
Thanks
Rgds,
Preeti
<Link=1>Finish</Link>
Check the following link for HSBC Credit card payment options
http://mail.hsbc.com.hk/in/cc_11_paymnt_options...
thanks a lot sandip.. dude u have made my life much more easier i have been asking those customer care guys about this NEFT procedure but never ever could they explain me
Thanks u have saved my trips to drop Credit card cheques and also late fees as I mostly drop it 2-3 days late even i carry them in my pocket
Thanks again
Sunit Surendran
dude there is no IFSC code for any credit card we have to select any branch in the respective city and enter the IFSC code of that bank.. normally its mentioned in the cheque leaf above cheque no. if you have one of that branch
was this for Credit Card payment??????????????
For NEFT to HSBC credit card- pls see this site: http://mail.hsbc.com.hk/in/cc_11_paymnt_options...
It is saying that for National Electronic Funds Transfer:
Make a payment towards your HSBC Credit Card account via National Electronic Fund Transfer (NEFT), mentioning the complete 16 digit HSBC Credit Card number. The IFSC code for HSBC is HSBC0400002.