Comments on: Pathetic Tata Indicom Broadband service in Delhi http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/ > yours truly. Thu, 02 Feb 2012 11:07:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: User http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-2423 User Fri, 12 Aug 2011 06:59:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2423 i agree my friend! Their services sucks and they are big time cheater. I have been using their so claimed high speed Tata Photon connection since last 3 months and it's just pathetic. The sales man promised of getting 3.1 mbps speed which i didn't believe and thought that even if i get 1 mbps  that's more  than enough for me, as per my requirement. However it never gave me more than 200 kbps speed. If you call customer service they make you feel  like you are a dumb and these idiots are smarter than you. Even though you have done masters in computers and networking. After all they have got license of distributing broadband by bribing government so nothing surprising.   i agree my friend! Their services sucks and they are big time cheater. I have been using their so claimed high speed Tata Photon connection since last 3 months and it’s just pathetic. The sales man promised of getting 3.1 mbps speed which i didn’t believe and thought that even if i get 1 mbps  that’s more  than enough for me, as per my requirement. However it never gave me more than 200 kbps speed. If you call customer service they make you feel  like you are a dumb and these idiots are smarter than you. Even though you have done masters in computers and networking. After all they have got license of distributing broadband by bribing government so nothing surprising.  

]]> By: Neerajjain129 http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-2412 Neerajjain129 Wed, 27 Apr 2011 07:21:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2412 Hi, Dear i infom you that your tata broadband service not working proprely for same days, I have called customer care center but still service not working properly so dear proper responce revert me, Plz Thanks Regard Neeraj Jain Mobile number := 9210614056 Email add:>== neerajjain129@gmail.com Hi,

Dear i infom you that your tata broadband service not working proprely for same days, I have called customer care center but still service not working properly so dear proper responce revert me, Plz

Thanks

Regard
Neeraj Jain
Mobile number := 9210614056

Email add:>== neerajjain129@gmail.com

]]> By: Kamal http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-6/#comment-2380 Kamal Mon, 21 Feb 2011 17:31:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2380 You are so right. Iam not a proud indian too. You are so right. Iam not a proud indian too.

]]> By: Anuj Bansal http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-2321 Anuj Bansal Tue, 28 Sep 2010 08:59:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2321 Whatever you said is ture, word by word, even I've subscribed for their amazing plan "infinit 500" and I never get my complete browsing speed, on top of that the wonderful support system that they have makes it even more fantastic. Whatever you said is ture, word by word, even I’ve subscribed for their amazing plan “infinit 500″ and I never get my complete browsing speed, on top of that the wonderful support system that they have makes it even more fantastic.

]]> By: Fractal Enlightenment » Still Going for Tata Indicom Broadband? http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-1614 Fractal Enlightenment » Still Going for Tata Indicom Broadband? Sun, 18 Jul 2010 14:40:57 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-1614 [...] Tata Indicom Service in Delhi [...] [...] Tata Indicom Service in Delhi [...]

]]> By: davidbaer http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-1555 davidbaer Fri, 05 Feb 2010 13:09:03 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-1555 1. I am……..(give your username ) Invites you.Making money on Internet, No need any Investment, Free for you,I could earn more than 30,000/ p.m ,Please join with meMake Money with Online Auctions Making money online with online auctions is one of the 20th and 21st century...<br><br><a href="http://www.onlineuniversalwork.com" rel="nofollow">www.onlineuniversalwork.com</a> 1. I am……..(give your username ) Invites you.Making money on Internet, No need any Investment, Free for you,I could earn more than 30,000/ p.m ,Please join with meMake Money with Online Auctions Making money online with online auctions is one of the 20th and 21st century…

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]]> By: Dr Jayaraman http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-1358 Dr Jayaraman Sat, 06 Jun 2009 12:46:15 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-1358 Totally agree with the person who had such horrible experience with Tata indicom. My experience in Coimbatore, Tamilnadu, is almost identical. 1. Over 90% of the time I don't get internet service. Technical support is totally inadequate, nobody has a clue why the server is down. Nothing gets done in spite of several phone calls. They don't keep the equipment in working order, and wait till customers like us call and complain that there is no internet. This is totally unacceptable. 2. Customer care (the 1-800 number) too has inordinate wait time, and just hangs up on me saying "call later". This is unacceptable. Even now, the internet service has been down for more than 4 days. Nothing is being done. I have been calling everyday, when I finally get through to a customer service "executive" all I get is some platitudes. They also tell me that i will receive credit for all the days when I had no service, but this is a lie --- see point 5 below. 3. In spite of escalating to Nodal officer for Tamilnadu region (several times), there has been no response. This is ridiculous. What has Tata come to? I plan to publicize my frustrations all over various internet fora, and warn the public not to sign up for Tata indicom. 4. Towards the end of March 09, I signed up for Tata's broadband DSL internet service, and paid in full for 4 months. More than Rs 5500. I was explicitly told by the salesperson (DineshBabu, Coimbatore) that there would be no charges. Still I was sent pro-rated charges for march, and additional extra charges on each subsequent bill. 5. Finally, in spite of being told by customer service that I would receive credit for all the days when I had no service this has NOT happened. Just to quote one instance, I had no service from April 6 till 23rd. But, lo and behold, the April bill shows no refund. In addition to providing lousy service, Tata have also taken to outright lying. I am stunned at Tata's audacity. This is causing irreparable harm to their valuable brand name. I plan to register complaints with consumer protection groups, write letters to the editor in all major newspapers, and also widely publicize on the internet. Totally agree with the person who had such horrible experience with Tata indicom. My experience in Coimbatore, Tamilnadu, is almost identical.

1. Over 90% of the time I don’t get internet service. Technical support is totally inadequate, nobody
has a clue why the server is down. Nothing gets done in spite of several phone calls. They don’t
keep the equipment in working order, and wait till customers like us call and complain that there
is no internet. This is totally unacceptable.

2. Customer care (the 1-800 number) too has inordinate wait time, and just hangs up on me
saying “call later”. This is unacceptable. Even now, the internet service has been down
for more than 4 days. Nothing is being done. I have been calling everyday, when I finally get
through to a customer service “executive” all I get is some platitudes. They also tell me that
i will receive credit for all the days when I had no service, but this is a lie — see point 5 below.

3. In spite of escalating to Nodal officer for Tamilnadu region (several times), there has been no
response. This is ridiculous. What has Tata come to? I plan to publicize my frustrations all over
various internet fora, and warn the public not to sign up for Tata indicom.

4. Towards the end of March 09, I signed up for Tata’s broadband DSL internet service, and paid in full
for 4 months. More than Rs 5500. I was explicitly told by the salesperson (DineshBabu, Coimbatore)
that there would be no charges. Still I was sent pro-rated charges for march, and additional extra
charges on each subsequent bill.

5. Finally, in spite of being told by customer service that I would receive credit for all the days when I had no service
this has NOT happened. Just to quote one instance, I had no service from April 6 till 23rd. But, lo and behold, the
April bill shows no refund. In addition to providing lousy service, Tata have also taken to outright lying. I am stunned at Tata’s audacity. This is causing irreparable harm to their valuable brand name.

I plan to register complaints with consumer protection groups, write letters to the editor in all major newspapers,
and also widely publicize on the internet.

]]> By: Dr Jayaraman http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-2096 Dr Jayaraman Sat, 06 Jun 2009 12:46:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2096 Totally agree with the person who had such horrible experience with Tata indicom. My experience in Coimbatore, Tamilnadu, is almost identical. 1. Over 90% of the time I don't get internet service. Technical support is totally inadequate, nobody has a clue why the server is down. Nothing gets done in spite of several phone calls. They don't keep the equipment in working order, and wait till customers like us call and complain that there is no internet. This is totally unacceptable. 2. Customer care (the 1-800 number) too has inordinate wait time, and just hangs up on me saying "call later". This is unacceptable. Even now, the internet service has been down for more than 4 days. Nothing is being done. I have been calling everyday, when I finally get through to a customer service "executive" all I get is some platitudes. They also tell me that i will receive credit for all the days when I had no service, but this is a lie --- see point 5 below. 3. In spite of escalating to Nodal officer for Tamilnadu region (several times), there has been no response. This is ridiculous. What has Tata come to? I plan to publicize my frustrations all over various internet fora, and warn the public not to sign up for Tata indicom. 4. Towards the end of March 09, I signed up for Tata's broadband DSL internet service, and paid in full for 4 months. More than Rs 5500. I was explicitly told by the salesperson (DineshBabu, Coimbatore) that there would be no charges. Still I was sent pro-rated charges for march, and additional extra charges on each subsequent bill. 5. Finally, in spite of being told by customer service that I would receive credit for all the days when I had no service this has NOT happened. Just to quote one instance, I had no service from April 6 till 23rd. But, lo and behold, the April bill shows no refund. In addition to providing lousy service, Tata have also taken to outright lying. I am stunned at Tata's audacity. This is causing irreparable harm to their valuable brand name. I plan to register complaints with consumer protection groups, write letters to the editor in all major newspapers, and also widely publicize on the internet. Totally agree with the person who had such horrible experience with Tata indicom. My experience in Coimbatore, Tamilnadu, is almost identical.

1. Over 90% of the time I don’t get internet service. Technical support is totally inadequate, nobody
has a clue why the server is down. Nothing gets done in spite of several phone calls. They don’t
keep the equipment in working order, and wait till customers like us call and complain that there
is no internet. This is totally unacceptable.

2. Customer care (the 1-800 number) too has inordinate wait time, and just hangs up on me
saying “call later”. This is unacceptable. Even now, the internet service has been down
for more than 4 days. Nothing is being done. I have been calling everyday, when I finally get
through to a customer service “executive” all I get is some platitudes. They also tell me that
i will receive credit for all the days when I had no service, but this is a lie — see point 5 below.

3. In spite of escalating to Nodal officer for Tamilnadu region (several times), there has been no
response. This is ridiculous. What has Tata come to? I plan to publicize my frustrations all over
various internet fora, and warn the public not to sign up for Tata indicom.

4. Towards the end of March 09, I signed up for Tata’s broadband DSL internet service, and paid in full
for 4 months. More than Rs 5500. I was explicitly told by the salesperson (DineshBabu, Coimbatore)
that there would be no charges. Still I was sent pro-rated charges for march, and additional extra
charges on each subsequent bill.

5. Finally, in spite of being told by customer service that I would receive credit for all the days when I had no service
this has NOT happened. Just to quote one instance, I had no service from April 6 till 23rd. But, lo and behold, the
April bill shows no refund. In addition to providing lousy service, Tata have also taken to outright lying. I am stunned at Tata’s audacity. This is causing irreparable harm to their valuable brand name.

I plan to register complaints with consumer protection groups, write letters to the editor in all major newspapers,
and also widely publicize on the internet.

]]> By: Ronald Dsouza http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-1335 Ronald Dsouza Thu, 14 May 2009 07:11:35 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-1335 All, The most bullshit internet & telecom service provider is TATA INDICOM. This is the shit kind of stuff I have ever seen. I hope to find this shit only in the toilet........ All, The most bullshit internet & telecom service provider is TATA INDICOM. This is the shit kind of stuff I have ever seen. I hope to find this shit only in the toilet……..

]]> By: Ronald Dsouza http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/comment-page-8/#comment-2095 Ronald Dsouza Thu, 14 May 2009 07:11:00 +0000 http://sandipb.wordpress.com/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/#comment-2095 All, The most bullshit internet & telecom service provider is TATA INDICOM. This is the shit kind of stuff I have ever seen. I hope to find this shit only in the toilet........ All, The most bullshit internet & telecom service provider is TATA INDICOM. This is the shit kind of stuff I have ever seen. I hope to find this shit only in the toilet……..

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