Biting the “broadband” bullet again – Tata Broadband in Delhi

Posted on June 10, 2005 by Sandip Bhattacharya

After my terrible experience with Sify broadband early this year, I decided to stick to dialup – Reliance rconnect over FWP actually. But the idea of keeping a phone busy all day doesn’t appeal to me much even if the plan I have (Platinum) doesn’t have download caps or per minute call charges.

So today I decided to bite the “broadband” bullet once again, and registered for a Tata Broadband connection. I have already voiced my dissatisfaction over its rental plans, but relented after finding out that it has the best to offer in my area (even MTNL plans are pathetic).

Lets us see how my experience goes this time. The Tata Broadband DSA was very sincere, helpful and forthcoming, and if things goes well I would really recommend my neighborhood folks to contact this man. Unlike VSNL’s official line of installing within a week, he has asked me to be realistic and wait for at max 10-11 days. I found this kind of candour unusual for a sales guy, and am hoping that I am not disappointed with the experience for other reasons. Unlike Sify which uses totally unprofessional and uncouth last mile franchisees, VSNL provides end-to-end installation and service on its own. I find this assuring, to say the least.

Update: June 23 2005: It has been almost two weeks since I paid up, but no connection yet. Seems my naive enthusiasm was misplaced. I had called up customer care about a week back, and the agent had promised somebody would get back to me in 24 hours. OF course they didn’t. Contacted the DSA today. He apologized for the delay, and mentioned some vague excuses like “…some port problem …” etc. He promised that the installation would happen in a week. Lets see. I am not holding my breath. They are all the same … (sigh). I cannot but help comparing with the new MTNL phone connection that I had got. I had applied for a new connection on last Thursday, the phone was installed at my residence in 24 hours,and activated within 48 hours, the delay only because some really extensive cable relaying work happening in my locality. Now if only MTNL had some decent broadband plans … (sigh again).

Update: June 26 2005. Got a call from some rep from VSNL yesterday. The lady had called up to inform that my connection will be done in a week. One *em>more week! (sigh)

Update: July 5 2005. Eep. Forgot to update this post in time. I finally got the connection installed on 29th of June. So it took 18 days from paying money to getting the thing installed. It sucks, but the connection is making me happy. 64kbps is not as bad as I thought for my needs. The router given to me sucks though – some cheap Chinese brand. Thankfully supports customized NAT rules so that I can have bittorrent and other apps working inside the LAN. However, from time to time it locks up (about once a day), and has to go through a power cycle before it is ok again. The connection has relatively been stable, and ping times are about 350ms to my server, which is nice compared to what I have been going through the last few months. Overall a strong recommendation.

Nirav

good man that you received the connection in 18 days.

After paying money on 2nd June to Tata Indicom Bangalore, I havn’t still received the connection today. since last 10 days my request is on hight priority, but installation process is itself not getting over…..

Nirav
Lina

Yes, I do agree wholeheartedly that broadband services in Dwarka sucks. We initially had the MTNL broadband services which is no doubt good but our monthly phone bills were reaching a high amount of Rs. 3000 to 4000/-We requested disconnection of the same in March and we are still billed for the same till date, i.e. August 2006. That’s service from MTNL!!! We then decided to take the sify broadband connection as it seems to be the only broadband service in Dwarka Sector 22. However, their franchisee is the biggest cheat in town alongwith SIFY!!! Every night after 10 p.m. when unlimited is free, our line would always be ‘unplugged’ or ‘unable to connected’. When we complained to SIFY about this, as it was quite obvious that the franchisee was misusing our connection. The franchisee took revenge and on the pretense of setting the connection correct, he download some software whereby we started getting a warning saying that the MS software programs in our computer were not originals and the OS was not operable. SIFY is sheilding this franchisee as inspite of my getting the software programs reinstalled with original MS, they have not bothered to help us. SO I AM LOOKING FOR ANOTHER BROADBAND SERVICE OPERATING IN DWARKA SECTOR 22.
Lina

Yes, I do agree wholeheartedly that broadband services in Dwarka sucks. We initially had the MTNL broadband services which is no doubt good but our monthly phone bills were reaching a high amount of Rs. 3000 to 4000/-We requested disconnection of the same in March and we are still billed for the same till date, i.e. August 2006. That’s service from MTNL!!! We then decided to take the sify broadband connection as it seems to be the only broadband service in Dwarka Sector 22. However, their franchisee is the biggest cheat in town alongwith SIFY!!! Every night after 10 p.m. when unlimited is free, our line would always be ‘unplugged’ or ‘unable to connected’. When we complained to SIFY about this, as it was quite obvious that the franchisee was misusing our connection. The franchisee took revenge and on the pretense of setting the connection correct, he download some software whereby we started getting a warning saying that the MS software programs in our computer were not originals and the OS was not operable. SIFY is sheilding this franchisee as inspite of my getting the software programs reinstalled with original MS, they have not bothered to help us. SO I AM LOOKING FOR ANOTHER BROADBAND SERVICE OPERATING IN DWARKA SECTOR 22.
Parshv

Hi,
Have any of you ever used TATA Broadband over Windows 2003 server???
Here’s my story:
I have to Machines with Windows 2003 server installed. one is running with Airtel Broadband and another is running(actully never ran) on TATA Broadband. The Latter server restarts every 15 minutes after enabling network on it!!
and the other works fine!
when I switch the cables and ofcourse the IP settings, The one connected with TATA Starts Restarting !
Have any one faced such problem…?!
Parshv

Hi,

Have any of you ever used TATA Broadband over Windows 2003 server???

Here’s my story:
I have to Machines with Windows 2003 server installed. one is running with Airtel Broadband and another is running(actully never ran) on TATA Broadband. The Latter server restarts every 15 minutes after enabling network on it!!
and the other works fine!
when I switch the cables and ofcourse the IP settings, The one connected with TATA Starts Restarting !

Have any one faced such problem…?!
Pingback: A Broadband Connection in Cochin, Kerala - Tata, BSNL and Asianet at BinnyVA
RAJAT

sify should also be in bhubaneswar to every home plans constomers
and rates should be cheap
RAJAT

sify should also be in bhubaneswar to every home plans constomers
and rates should be cheap
Mahesh Deshpande

fuck you tata indicom…….third class service business is also better than this..
Mahesh Deshpande

fuck you tata indicom…….third class service business is also better than this..
Surbhi

Of the five days since I have had Internet connection, the TATA Indicom VSNL Broadband “always on”, Internet has been down for four days!
Surbhi

Of the five days since I have had Internet connection, the TATA Indicom VSNL Broadband “always on”, Internet has been down for four days!
Kalyan

Here is my experience with Tata Indicom who are saying that we are perfect in address verification and services.
I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June’2006).
I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company.
Now, in Oct’2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two useless young girls are managing the showroom.
I requested them to transfer my connection from Bangalore to Pune. But, they told it is not possible and they asked me to take a new SIM card and get a new number.
Then, I accepted for that and took a new SIM and number by paying once again the activity charges, etc. I submitted all the documents whatever they asked, at that time itself. They checked the documents and accepted. Then I felt very happy about Tata Indicom ( I felt probably they might have learned from their mistakes).
But, the happiness is not there even for 1 week also. I am getting the SMS messages saying that your form is not complete and submit the documents.
Then immediately I approached the same Smartec showroom (even though it is far for me). They told, 123 people from Tata indicom will send sms like that only to all the people and don’t worry because your services are not interrupted. They have not even enquired about my case.
Then after 2 days, my outgoing service is cut and not working. Then immediately I approached the same show room. Then they told me that, may be some of the documents are missing (they don’t even have interest to find out which doc is missing because they already got the full money). Then, even though my wife is pregnant, along with our 2 yrs old kid, I sent my wife to that showroom to submit the docs ( as I have busy schedule in office).
She went there and submitted the docs once gaian. That time also they does not know what is missing in the docs. My wife came back and then she got a call from same showroom people saying that “the photoID which we have submitted and the photo which we had given are not matching” (eventhough both are mine only and I had given letter from my company also which is a gaint in IT industry).
Then we were shocked as the photoID (Pan card copy) and the photo that we had given are same.
OK, I called several times to that showroom from public booth and once in 100 trails, they used to lift the phone as if they are busy talking to customers.
Then the next day, my incoming also cut and phone is of no use. But I paid 700 Rs for activation and 1 month validity. I need to do lot of communication with mypeople since these days and which is missing becoze of these Tata Indicom Stupids.
Now it is almost 1 week, daily I am calling those stupid people and they will reply me that today it will be done sir, no problem, good day sir..like that.
I am very much upset on the pathetic services they provide to customers. What I have to do?
Tata Indicom should not trouble the genuine customers by saying that 100% verification we are doing.
How many times, they will verify even for prepaid connection is it required to check in bangalore and pune separately, the same customer?
They don’t have any online systems to check a consumer details?
The customer is paying huge amounts for initial activation..is it not their responsibility to come and collect the documents if any thing they feel it is missing?
Why the customer has to go around the Tata Indicom show rooms like to Govt offices in India even after paying the money?
Pl help me and give me some good suggestions
Kalyan

Here is my experience with Tata Indicom who are saying that we are perfect in address verification and services.

I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June’2006).

I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company.

Now, in Oct’2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two useless young girls are managing the showroom.

I requested them to transfer my connection from Bangalore to Pune. But, they told it is not possible and they asked me to take a new SIM card and get a new number.

Then, I accepted for that and took a new SIM and number by paying once again the activity charges, etc. I submitted all the documents whatever they asked, at that time itself. They checked the documents and accepted. Then I felt very happy about Tata Indicom ( I felt probably they might have learned from their mistakes).

But, the happiness is not there even for 1 week also. I am getting the SMS messages saying that your form is not complete and submit the documents.

Then immediately I approached the same Smartec showroom (even though it is far for me). They told, 123 people from Tata indicom will send sms like that only to all the people and don’t worry because your services are not interrupted. They have not even enquired about my case.

Then after 2 days, my outgoing service is cut and not working. Then immediately I approached the same show room. Then they told me that, may be some of the documents are missing (they don’t even have interest to find out which doc is missing because they already got the full money). Then, even though my wife is pregnant, along with our 2 yrs old kid, I sent my wife to that showroom to submit the docs ( as I have busy schedule in office).

She went there and submitted the docs once gaian. That time also they does not know what is missing in the docs. My wife came back and then she got a call from same showroom people saying that “the photoID which we have submitted and the photo which we had given are not matching” (eventhough both are mine only and I had given letter from my company also which is a gaint in IT industry).

Then we were shocked as the photoID (Pan card copy) and the photo that we had given are same.

OK, I called several times to that showroom from public booth and once in 100 trails, they used to lift the phone as if they are busy talking to customers.

Then the next day, my incoming also cut and phone is of no use. But I paid 700 Rs for activation and 1 month validity. I need to do lot of communication with mypeople since these days and which is missing becoze of these Tata Indicom Stupids.

Now it is almost 1 week, daily I am calling those stupid people and they will reply me that today it will be done sir, no problem, good day sir..like that.

I am very much upset on the pathetic services they provide to customers. What I have to do?
Tata Indicom should not trouble the genuine customers by saying that 100% verification we are doing.

How many times, they will verify even for prepaid connection is it required to check in bangalore and pune separately, the same customer?

They don’t have any online systems to check a consumer details?

The customer is paying huge amounts for initial activation..is it not their responsibility to come and collect the documents if any thing they feel it is missing?

Why the customer has to go around the Tata Indicom show rooms like to Govt offices in India even after paying the money?

Pl help me and give me some good suggestions
Raj

Hi all,
Looking for a broadband conection in Drarka!
call – 9910398072
Raj

Hi all,

Looking for a broadband conection in Drarka!

call – 9910398072
Nitin

Hi,
Regarding VPN on AIrtel broadband, i want to share my experience.
All you need to do is Make dailer to ur Broadband connection and on the 220BX router you need to remove PPPoE. After that all the traffic will be bridged to your PC.
You can talk to Airtel customer care and they can help you out to solve this as they helped me.
Regards,
Nitin
Nitin

Hi,

Regarding VPN on AIrtel broadband, i want to share my experience.
All you need to do is Make dailer to ur Broadband connection and on the 220BX router you need to remove PPPoE. After that all the traffic will be bridged to your PC.

You can talk to Airtel customer care and they can help you out to solve this as they helped me.

Regards,
Nitin
Vani

Hello,
Does anyone have any experience with BSNL leased lines? We need a connection for our company in Cochin, and ADSL does not seem to be reliable enough.
Thanks
VV
Vani

Hello,

Does anyone have any experience with BSNL leased lines? We need a connection for our company in Cochin, and ADSL does not seem to be reliable enough.

Thanks
VV
delhiguy

hi ,
i had the worst experience ever with any service provider in delhi. credit to tata indicom engineers and customer care. after two months of unable to give a stable connection they give up and tell me that our engineers are unable to resolve the issue and this is the best we can do for u… lol… thx to my 100% working mtnl connexion i had not much problems. but after 30 complaints and not even a single day of stable connexion tata indicom is sure to go places(dark & dingy one.. lol) now i am so fed up wid the name tata… that i have given up my tata mobile and even switching to sum other insurance for my two cars instead of tata aig…. now i opted for 949 rs. unlimited plan from mtnl… and thats is sure the best and cheapest in delhi..
delhiguy

hi ,
i had the worst experience ever with any service provider in delhi. credit to tata indicom engineers and customer care. after two months of unable to give a stable connection they give up and tell me that our engineers are unable to resolve the issue and this is the best we can do for u… lol… thx to my 100% working mtnl connexion i had not much problems. but after 30 complaints and not even a single day of stable connexion tata indicom is sure to go places(dark & dingy one.. lol) now i am so fed up wid the name tata… that i have given up my tata mobile and even switching to sum other insurance for my two cars instead of tata aig…. now i opted for 949 rs. unlimited plan from mtnl… and thats is sure the best and cheapest in delhi..
Raja

I am in Hyderabad. Hathway sucks! These guys are very sloppy. They are big cheats too. I had disconnected their service in September, 2006. They had, till this day, never replied to my several phone calls. Leave alone the security deposit, they hadn’t given adjusted amount they owe me. I WANT NO ONE ELSE TO SUFFER LIKE THIS. PLEASE DON’T SUBSCRIBE TO HATHWAY INTERNET. Their customer service is very bad. They had changed their customer service number and they never informed their customers. They don’t answer customers when they know their might be some problem. Hathway asks you to pay Rs.1000/- for the ‘FREE TO USE’ modem They never collect the modem. They are very slow(very bad) in responding to customers. I am not sure about other services but surely Hathway sucks and I want to see that they close their freaking business soon… SHAME ON HATHWAY… YOU REALLY SUCK!!! Any suggestions on good Internet, kindly reply…
Raja

I am in Hyderabad. Hathway sucks! These guys are very sloppy. They are big cheats too. I had disconnected their service in September, 2006. They had, till this day, never replied to my several phone calls. Leave alone the security deposit, they hadn’t given adjusted amount they owe me. I WANT NO ONE ELSE TO SUFFER LIKE THIS. PLEASE DON’T SUBSCRIBE TO HATHWAY INTERNET. Their customer service is very bad. They had changed their customer service number and they never informed their customers. They don’t answer customers when they know their might be some problem. Hathway asks you to pay Rs.1000/- for the ‘FREE TO USE’ modem They never collect the modem. They are very slow(very bad) in responding to customers. I am not sure about other services but surely Hathway sucks and I want to see that they close their freaking business soon… SHAME ON HATHWAY… YOU REALLY SUCK!!! Any suggestions on good Internet, kindly reply…
http://www.indiabroadband.net/tata-indicom-broadband/ Tata broadband

Any updates on how your connection has been after the installation? I would be really interested to find out if there is any downtime atall?
http://www.indiabroadband.net/tata-indicom-broadband/ Tata broadband

Any updates on how your connection has been after the installation? I would be really interested to find out if there is any downtime atall?
Sushil

Hi,
Does any body have any idea how to manipulate the NAT rules so that i can have the web based SSL VPN access to my companies intranet.I am able to login to the web based ssl vpn but cant ping my office machine and so cant RDP it.Any idea how to go about manipulating the NAT rules to as to have the VPN connectivity enabled…
Sushil

Hi,
Does any body have any idea how to manipulate the NAT rules so that i can have the web based SSL VPN access to my companies intranet.I am able to login to the web based ssl vpn but cant ping my office machine and so cant RDP it.Any idea how to go about manipulating the NAT rules to as to have the VPN connectivity enabled…
Chennai-ite

Hi! I’m from Chennai. Does anyone know a really, good, reliable, fast, inexpensive broadband service provider. All the blogs/info I read seems to rubbish all broadband service providers unilaterally….be they TATA INDICOM, Sify, Airtel or Bsnl or…..
I had a bad experience with BSNL – endless waiting and calls for a connection before I finally cancelled my request out of sheer frustration.
Chennai-ite

Hi! I’m from Chennai. Does anyone know a really, good, reliable, fast, inexpensive broadband service provider. All the blogs/info I read seems to rubbish all broadband service providers unilaterally….be they TATA INDICOM, Sify, Airtel or Bsnl or…..

I had a bad experience with BSNL – endless waiting and calls for a connection before I finally cancelled my request out of sheer frustration.
gbraghav

hi
I am using a leased line from BSNL as well as broadband from him except when the local exchange power is out and their battery backup is down other times the service is up though at times terribly slow.
i have been having serious trouble with TATA dial up at home with apromised speed of 115 kbps but hardly works more than 15 at any given point of time.
some one was mentioning about rebooting every 15 minutes in the forum. check out for a virus which results in this problem. you may also find an uninstall program residing in your startup directory. I tried removing few times but it bounced back from some where. the best remedy was using the system restoring to an earlier date provided in the XP.
The search for a simple truely value for money home user broad band in smaller town in india is way off. IS Dayanidhi Maran listening.
gbraghav

hi

I am using a leased line from BSNL as well as broadband from him except when the local exchange power is out and their battery backup is down other times the service is up though at times terribly slow.

i have been having serious trouble with TATA dial up at home with apromised speed of 115 kbps but hardly works more than 15 at any given point of time.

some one was mentioning about rebooting every 15 minutes in the forum. check out for a virus which results in this problem. you may also find an uninstall program residing in your startup directory. I tried removing few times but it bounced back from some where. the best remedy was using the system restoring to an earlier date provided in the XP.

The search for a simple truely value for money home user broad band in smaller town in india is way off. IS Dayanidhi Maran listening.
tarun sidhwani

I have some complaints against tata sky which is under the tata group,no one from their lower levels seem to know how to manage problems.I am currently looking for email id of some senior person in tata ,if you have got then pls send it to me by email
tarun sidhwani

I have some complaints against tata sky which is under the tata group,no one from their lower levels seem to know how to manage problems.I am currently looking for email id of some senior person in tata ,if you have got then pls send it to me by email
vikas

TATAS HAVE PUT THEIR HAND IN ALL PLACES BUT WITH NO CO-ORDINATION BETWEEN TEAMS, COMMITMENT TO THE CUSTOMERS. THEY HAVE HIGHEST AVAILABLE BANDWIDTH, BUT BECAUSE OF LACK OF SERVICE / COMMITMENT THEY WILL BE LOOSER IN ALL THE SERVICE SECTOR(INCLUDING TELECOM).
I HAD LOT OF RESPECT FOR TATA AS AN OLDEST INDIAN BUSINESS FAMILY BUT I LOST ALL BY OPTING 2 SERVICES FROM THEM.
1 IS TELEPHONE AND OTHER IS BROADBAND.
THEY WILL GIVE YOU AN OLD NON WORKING INSTRUMENTS, NON RELIABLE SERVICES AND LOT OF FRUSTRATION(FREE OF COST).
AIRTEL IS FAR BETTER AS COMPARE TO THESE *******
I REQUEST EVERYBODY WHO IS GLANCING THROUGH THIS- PL TELL ALL YOUR FRIENDS NOT TO OPT ANY SERVICES FROM TATA EVEN IF IT IS FREE OF COST. THEY WILL HAVE TO PAY FOR IT BY LOOSING THERE MENTAL PEACE.
What i have written to customer care, who does not even respond to the mails.
We have taken broadband connection in the month of November.The marketing persion as like any other persion promissed to have uptime of 99%. But reality is not even 60% uptime we are receivning.
For any thing CS says the they will REVERT BACK(not resolve) on the problem in 24 hrs(till then just shut your office and go on holiday). Even if after 24 hrs problem persist, they will say that is turn around time and people are still working on the problem. Ask them what is the problem. They will not have any clue about it.
They do not having any efficient system.
Every time they will tell, they will escalate the matter, Ask them what is the escalation matrix they have(They dont have any), and ask them to transfer the call to team lead/ manager they will never do that, some of there team member will come online and tell you he is TL.
What i have written to them
We have been facing lot of problem regarding frequent disconnection and server going down frequently. The total downtime exceeded for the first month is more than 200 hrs due to server down(details was provided by MR. Manish of TATAs ). And also more then 80 hrs because of person not visited to collect the money(as told by customer care).
While asking for the waiver in the rentals they said they can provide waiver only for “NO LINK” problem. They can not provide the waiver for “SERVER DOWN” problem (I THINK THEY DO NOT OWN THE SERVERS).
I further connected to the support team but every now and then there is a problem of disconnection, I connected the people who reported and promised the connection will work fine – Mr. Manis(9243100176) and also Mr. Siriram (66161709) . They said they have a limited/NO power back up on the server, If there is problem with the power, we will have to suffer with this disconnection (REALLY SHAMEFULL in this era of internet when every body will have alternate powersupply).
I really wonder how they can provide any reliable service to the businesses.
As this connection i am using for business purpose, and facing lot of problems, If services will remain like this I will have to look for some alternate to this.
Thanks & Regards
Vikas
vikas

TATAS HAVE PUT THEIR HAND IN ALL PLACES BUT WITH NO CO-ORDINATION BETWEEN TEAMS, COMMITMENT TO THE CUSTOMERS. THEY HAVE HIGHEST AVAILABLE BANDWIDTH, BUT BECAUSE OF LACK OF SERVICE / COMMITMENT THEY WILL BE LOOSER IN ALL THE SERVICE SECTOR(INCLUDING TELECOM).
I HAD LOT OF RESPECT FOR TATA AS AN OLDEST INDIAN BUSINESS FAMILY BUT I LOST ALL BY OPTING 2 SERVICES FROM THEM.
1 IS TELEPHONE AND OTHER IS BROADBAND.
THEY WILL GIVE YOU AN OLD NON WORKING INSTRUMENTS, NON RELIABLE SERVICES AND LOT OF FRUSTRATION(FREE OF COST).

AIRTEL IS FAR BETTER AS COMPARE TO THESE *******

I REQUEST EVERYBODY WHO IS GLANCING THROUGH THIS- PL TELL ALL YOUR FRIENDS NOT TO OPT ANY SERVICES FROM TATA EVEN IF IT IS FREE OF COST. THEY WILL HAVE TO PAY FOR IT BY LOOSING THERE MENTAL PEACE.

What i have written to customer care, who does not even respond to the mails.

We have taken broadband connection in the month of November.The marketing persion as like any other persion promissed to have uptime of 99%. But reality is not even 60% uptime we are receivning.

For any thing CS says the they will REVERT BACK(not resolve) on the problem in 24 hrs(till then just shut your office and go on holiday). Even if after 24 hrs problem persist, they will say that is turn around time and people are still working on the problem. Ask them what is the problem. They will not have any clue about it.
They do not having any efficient system.
Every time they will tell, they will escalate the matter, Ask them what is the escalation matrix they have(They dont have any), and ask them to transfer the call to team lead/ manager they will never do that, some of there team member will come online and tell you he is TL.

What i have written to them

We have been facing lot of problem regarding frequent disconnection and server going down frequently. The total downtime exceeded for the first month is more than 200 hrs due to server down(details was provided by MR. Manish of TATAs ). And also more then 80 hrs because of person not visited to collect the money(as told by customer care).

While asking for the waiver in the rentals they said they can provide waiver only for “NO LINK” problem. They can not provide the waiver for “SERVER DOWN” problem (I THINK THEY DO NOT OWN THE SERVERS).

I further connected to the support team but every now and then there is a problem of disconnection, I connected the people who reported and promised the connection will work fine – Mr. Manis(9243100176) and also Mr. Siriram (66161709) . They said they have a limited/NO power back up on the server, If there is problem with the power, we will have to suffer with this disconnection (REALLY SHAMEFULL in this era of internet when every body will have alternate powersupply).

I really wonder how they can provide any reliable service to the businesses.

As this connection i am using for business purpose, and facing lot of problems, If services will remain like this I will have to look for some alternate to this.

Thanks & Regards
Vikas
Rondu

these all internet services are baddddddddddddddddddddddd, Don’t know when India will give nice speed. come on man these all connections sucks
Rondu

these all internet services are baddddddddddddddddddddddd, Don’t know when India will give nice speed. come on man these all connections sucks
Rondu

i am frustrated from indian Broadband…………… These all plans, sucks……
I was getting 4 Mbps Speed Unlimited By My Local Area Network…..Ow man that’s a net connection…… You will be fly when u will get 4 mbps unlimited………. But from last month they are taking Sify’s Bandwidth. Ow man this is like they cuted my wings………. They are ass holes…………….
Can somebody tell me what to do ?
my mail : masalaindiadennis@yahoo.com
tell me can i put a case on them or what to do…… Atleast in India all companied have to Give 512 or 1 mpbs speed unlimitied ate Resaonable rates…… All Sucks All Sucks……………
sorry if my words hurt someone
Rondu

i am frustrated from indian Broadband…………… These all plans, sucks……

I was getting 4 Mbps Speed Unlimited By My Local Area Network…..Ow man that’s a net connection…… You will be fly when u will get 4 mbps unlimited………. But from last month they are taking Sify’s Bandwidth. Ow man this is like they cuted my wings………. They are ass holes…………….

Can somebody tell me what to do ?

my mail : masalaindiadennis@yahoo.com

tell me can i put a case on them or what to do…… Atleast in India all companied have to Give 512 or 1 mpbs speed unlimitied ate Resaonable rates…… All Sucks All Sucks……………

sorry if my words hurt someone
dolly

please tell me what broard resolution letter for MTNL Landline connection for our new office.
dolly

please tell me what broard resolution letter for MTNL Landline connection for our new office.
http://www.thelittlemaster.blogspot.com/ sud

well friends i have been using tata indicom broadband for last 2 yrs and it has been a very good experince.
lately i have found out a way to increase the speed to 1Mbps in any 64/128/256 unlimited plans.
I f u can’t BELIEVE IT u can mail me at littlemaster2008@gmail.com n get the details from me n this will chnage ur life on the internet forever.For this I charge a nominal fee of Rs 500 for a lifetime.As I put up in Delhi I can meet them personally too for the rest of u folks we can do everything online.
http://www.thelittlemaster.blogspot.com sud

well friends i have been using tata indicom broadband for last 2 yrs and it has been a very good experince.
lately i have found out a way to increase the speed to 1Mbps in any 64/128/256 unlimited plans.
I f u can’t BELIEVE IT u can mail me at littlemaster2008@gmail.com n get the details from me n this will chnage ur life on the internet forever.For this I charge a nominal fee of Rs 500 for a lifetime.As I put up in Delhi I can meet them personally too for the rest of u folks we can do everything online.
http://www.simplymalayalees.com/ simplymalayalees.com

Quick Summary of my experience with TATA Indicom broadband @ Chennai.

TATA Indicom broadband (VSNL) guys lost track of money they took from me.
Kept blaming about non-payment and started to de-activate my connection without prior notice.
Remember I am a customer who had been using TATA Indicom broadband for a year now.
Activated the connection Feb 15th 2007

If this is how they treat their customer who had been using it for a year, forget those new comers. Will be treated next to piece of SHIT.

They have damn good technology in place and BUNCH of IDIOTS to maintain their backoffice operations.

Another way they cheat customers is by not giving the downtime credit for usage.
Its like sarkari office… Working or not you still need to pay the full rent.

Now read my communication to TATA Indicom broadband and their response.
-agni sharman
Chennai.

Here is the copy of my communication with TATA Indicom Broadband @

http://www.agnisharman.com/vsnl.htm

-Sharman (agni)
Sharman’s Cab Company
mailbox@agnisharman.com
http://www.simplymalayalees.com simplymalayalees.com

Quick Summary of my experience with TATA Indicom broadband @ Chennai.

TATA Indicom broadband (VSNL) guys lost track of money they took from me.
Kept blaming about non-payment and started to de-activate my connection without prior notice.
Remember I am a customer who had been using TATA Indicom broadband for a year now.
Activated the connection Feb 15th 2007

If this is how they treat their customer who had been using it for a year, forget those new comers. Will be treated next to piece of SHIT.

They have damn good technology in place and BUNCH of IDIOTS to maintain their backoffice operations.

Another way they cheat customers is by not giving the downtime credit for usage.
Its like sarkari office… Working or not you still need to pay the full rent.

Now read my communication to TATA Indicom broadband and their response.
-agni sharman
Chennai.

Here is the copy of my communication with TATA Indicom Broadband @

http://www.agnisharman.com/vsnl.htm

-Sharman (agni)
Sharman’s Cab Company
mailbox@agnisharman.com
Sankaran

Dear Tata Indicom. Customer care.
Thanks for your Email.
Greetings.
My log in – ifat@vsnl.net
password – reset123
you can see my history and complaints all. While i taken line on that time first 14 days continuously no connection. and also i made several complaints regards my unlimited line. if we calculate it will come more than one month you have to give me compensation.Whatever i contacted through phone every call i registered tapes for evidence.You can not refuse.Purely i am not satisfied with your service.Even now every 3 minitues one time disconnecting the server line – then i have to go to restart and work. So, per day more than 300 times disconnecting the line. This is the tata indicom broadband service.Every facts you can not refuse.I spent only telephonoc charge to make complaints till now more than 1000 [one thousand rs ]. So, i can you want to earn the money from the peoples thats the aim for tata indicom broadband communocation aim.While your peoples to give the line they refused to give shifting line from RAJA ANNAMALAI PURAM to THIRUVANMIYUR. Because they need to earn the money.One more thing again while i requested to take prepaid – your peoples told and accepted for prepaid service and they filled the paper post paid service. It means what is the meaning that. Again while i refused post paid services your top level peoples putting question me in different way.
SO I AM NOT HAPPY WITH TATA INDICOM BROADBAND SERVICE.
Now i want to know whether i can get compensation or not. If yes i can get means how money days compensation you accept.
So, till now because of your worst service i got loss morethan one lakh Rs. This is the biggest loss in my life.
I paid 6 months advance my money for services. But if i make payment one Rs less TATA INDI COM WILL accept it?
I am waiting for your Email.
Thanks Sankaran Chennai
Sankaran

Dear Tata Indicom. Customer care.
Thanks for your Email.
Greetings.
My log in – ifat@vsnl.net
password – reset123
you can see my history and complaints all. While i taken line on that time first 14 days continuously no connection. and also i made several complaints regards my unlimited line. if we calculate it will come more than one month you have to give me compensation.Whatever i contacted through phone every call i registered tapes for evidence.You can not refuse.Purely i am not satisfied with your service.Even now every 3 minitues one time disconnecting the server line – then i have to go to restart and work. So, per day more than 300 times disconnecting the line. This is the tata indicom broadband service.Every facts you can not refuse.I spent only telephonoc charge to make complaints till now more than 1000 [one thousand rs ]. So, i can you want to earn the money from the peoples thats the aim for tata indicom broadband communocation aim.While your peoples to give the line they refused to give shifting line from RAJA ANNAMALAI PURAM to THIRUVANMIYUR. Because they need to earn the money.One more thing again while i requested to take prepaid – your peoples told and accepted for prepaid service and they filled the paper post paid service. It means what is the meaning that. Again while i refused post paid services your top level peoples putting question me in different way.
SO I AM NOT HAPPY WITH TATA INDICOM BROADBAND SERVICE.
Now i want to know whether i can get compensation or not. If yes i can get means how money days compensation you accept.
So, till now because of your worst service i got loss morethan one lakh Rs. This is the biggest loss in my life.
I paid 6 months advance my money for services. But if i make payment one Rs less TATA INDI COM WILL accept it?
I am waiting for your Email.
Thanks Sankaran Chennai
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Ajay

I am fed up by buying USB EC325 modem from Relience,every time I call they just make fool,I m putting this matter in consumer court